As a Roblox developer, it is currently too hard to understand where a specific feature request is in the pipeline.
Take this engine feature request:
Can you tell me whether anybody at Roblox has seen it? Is it being considered? Is it on an internal roadmap? Is it being denied as an impossibility? Is it being worked on right now? I don’t think most people will be able to answer that, because the only recent communication on the request is indirect and quoted by a contributor more than halfway down the thread.
This doesn’t leave many with a good opinion on how communication is being handled. Most people will simply think that no one at Roblox has seen the request and they are ignoring feature requests entirely, as this is not a unique issue and the vast majority of feature requests seem to never get any response.
Proposed solution:
A simple “We’re looking into it, no promises!” would be great, but I think the end-all be-all would be a ticket status like there are for bug reports, indicating “Not investigated”, “Investigating”, “On short-term roadmap” and “On long-term roadmap”, with a short explanation giving new members an insight into what the specific statuses means (perhaps some more granularity for bug reports as well?).
If Roblox is able to address this issue, it would improve my and other’s experience using the forum because there would be more communication to not feel left-in-the-dark and ignored.
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